Dial 100 Project, Madhya Pradesh | Case Study - Grant Thornton

: Granular user login portals ensure sensitive public safety data remains restricted to verified personnel. Evolution from Dial 100 to Tech-Enabled Dial 112

is a secure, web-based mapping and GIS visualization software used by public safety agencies and dispatchers. It connects field operations to the central CAD database. Rather than relying on isolated physical servers, command rooms use tools like NetViewer to view active incidents, dispatch status, and real-time geographic data over standard web browsers.