First, try the basic troubleshooting steps: check the cable, try a different USB port, and disable your antivirus or firewall temporarily to see if it's blocking the connection. Also, check your computer's power settings and disable "USB Selective Suspend," as Windows may be powering down the USB port.
Sabrent is one of the most common manufacturers of reliable sharing switches. Sabrent Support & Downloads First, try the basic troubleshooting steps: check the
After the base driver is installed, run the vendor’s “Auto Switch Monitor” utility. This sits in the system tray and may require a reboot. Configure the following: Sabrent Support & Downloads After the base driver
Drivers for the 02U 2-port sharing switch can be found on the eKL Digital Technology Download Center Tripp Lite / Eaton (U215-002) This link or copies made by others cannot be deleted
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Check the Sabrent support tab for sharing switches like the USB-SW30. What to Do If You Bought a Generic/No-Name Switch
For devices, visit the official Ugreen Download Center and enter your 5-digit product SKU.