Digi’s in-app payments are secured with OTP and tokenization. However, users should avoid saving card details unless on a private device. The app does not expose your full bill to third-party processors.
If your payment doesn't reflect immediately, keep your transaction ID or physical receipt as proof. Most digital payments update within 30 minutes, but third-party merchants may take up to 24-48 hours to sync with Digi’s system. For urgent billing issues, you can dial *128# on your mobile or contact Digi’s customer service via their 24/7 live chat. Pay Bill Digi
Sometimes, things don't go as planned. Here is how to handle common payment problems. Digi’s in-app payments are secured with OTP and