If all above fail, reset to factory defaults. This erases all configuration (mail alerts, network IP, partition definitions, SCSI IDs).
The IBM TS3310 is a robust, enterprise-grade tape library, but its security features can backfire. By default, the library has a strict account lockout policy. If someone (or something) fails to log in too many times, the admin account—the only account with full privileges in many configurations—becomes inaccessible. ibm ts3310 admin account locked
The IBM System Storage TS3310 Tape Library is a highly reliable solution for modular tape automation. However, security protocols can sometimes lock administrators out of the system. This usually happens after too many failed login attempts via the Web User Interface (WebUI) or the operator panel. If all above fail, reset to factory defaults
If the standard admin account is inaccessible, you may try the default credentials or a service login: Default Admin: | Password: Firmware 1.90+ Note: By default, the library has a strict account lockout policy