I can walk you through the exact tool inside the ISO to fix your specific problem. Share public link
The safest place is the official Hiren's BootCD website or Archive.org. File Name: Hirens.BootCD.13.1.zip (Contains the .iso file) Size: Approximately 290MB - 300MB (compressed) hiren boot 13.1 download iso
Once you have downloaded the ISO file, you cannot simply run it like a program. You must create a bootable USB drive. I can walk you through the exact tool
Your kid changed the admin password? Boss got fired and locked the laptop? Boot into Hiren’s, run Lazesoft Password Recovery , and nuke the password in 30 seconds. No data loss. You must create a bootable USB drive
Once you've created a bootable media, restart your computer and enter the BIOS settings (usually by pressing F2, F12, or Del). Set the USB drive or CD/DVD as the first boot device, save the changes, and exit the BIOS settings. The computer will then boot from the Hiren's BootCD 13.1 media, and you'll be presented with a menu to select the tools and utilities you want to use.