Magic | Mouse Not Scrolling

Open and press Command + Shift + G to open the "Go to Folder" dialog box.

uses a touch-sensitive surface. If it is greasy or dusty, it may not register finger movements. Clean it with a dry microfiber cloth. In-Depth Troubleshooting Steps magic mouse not scrolling

This is a powerful reset that clears all Bluetooth caches and reinitializes the controller. Open and press Command + Shift + G

If scrolling works perfectly in Safe Mode, a third-party app or startup item is causing the conflict. Review your recently installed apps and remove custom mouse utilities like Logi Options, MouseFix, or BetterTouchTool. Hardware Failure Clean it with a dry microfiber cloth

Turning Bluetooth off and on isn't enough. You need a hard reboot of the mouse hardware.

The Magic Mouse has a known design flaw where the ribbon cable connecting the top touch surface to the logic board becomes loose or tears. This is fixable, but not by Apple (they will only replace it).

: Low power can cause gestures like scrolling to fail even if the pointer still moves. Plug in your Magic Mouse 2 or 3 for a few minutes; sometimes connecting it via a Lightning/USB-C cable temporarily restores scrolling immediately. ⚙️ Check System Settings