Ensure the machine is turned on and sitting in a state.
If you’re looking to or reset a drum counter , I can help you find the manual steps for your specific model. What model number are you working with? Brother HL-5450 Maintenance Utility (Brmainte.exe) Brmainte.exe Brother
For official downloads and documentation, users should always refer to the Brother USA Support or their local regional support page. Brother Printer Driver Utility Brmainte.exe Ensure the machine is turned on and sitting in a state