For users of IDnow VideoIdent or AutoIdent software, "serial number" typically refers to the Validation Code used during setup: Ident-ID / Validation Code : This unique code is usually sent via by the service provider (e.g., a bank or DigiCert). Installation the IDnow AutoIdent or Online Ident app from the Google Play Store Apple App Store Enter the Code : Open the app and enter the
If prompted, download the IDnow Online Ident app from the App Store or Google Play Store. The app often autofills the serial number if clicked directly from the email on your phone. idnow serial number install
Log into your IDnow administrative dashboard. Navigate to the Settings or API Management section to generate and copy your API tokens. For users of IDnow VideoIdent or AutoIdent software,
A: First, double-check the number for any typos. Ensure you are using the correct key for the IDNow version you have installed. If the problem persists, your best course of action is to contact the support team of the company from which you purchased the software. Log into your IDnow administrative dashboard
The app will ask for permission to access your . You must "Install" or allow these permissions for the process to work, as the system needs to capture your ID document and (in the case of VideoIdent) allow you to speak with an agent. 4. Start the Verification