The is a portable, lightweight application designed for end-users. It allows customers to securely connect their USB devices to a technician for maintenance without requiring complex installation or technical knowledge. Key Features of Customer Module v1.9.7
The software supports a very broad range of hardware, including smartphones and mobile phones, printers and scanners, 3G/4G/LTE modems, embedded devices and CNC controllers, car diagnostic adapters, and virtually any other USB device that can be serviced over a USB cable. The is a portable, lightweight application designed for
: Safe execution of low-level smartphone operations like flashing custom firmware or unlocking bootloaders. : Safe execution of low-level smartphone operations like
: The technician must have the full USB Redirector Technician Edition installed on their computer to receive connections. The customer selects the device they want the
Up to 3 unique USB devices per customer session simultaneously.
The customer selects the device they want the technician to work on. The Customer Module displays the device name, and upon clicking "Connect" (or "Redirect"), the device is securely transmitted over the internet 1.2.2 . 4. Remote Servicing